Frequently Asked Questions
Have a question about MOJO Coffee or your order? You’ll find answers below. If you need more help, email us at info@unclejoliving.com.
About Uncle Jo Living and MOJO Coffee
What is Uncle Jo Living?
Uncle Jo Living is a wellness brand based in Houston, Texas. We bring together coffee and practical information about everyday health, energy, and sexual well-being for men and women. Alongside MOJO Coffee, our website shares articles to help you make informed choices about your daily habits.
What is MOJO Coffee?
MOJO Coffee is our blend of premium Arabica coffee and added botanical ingredients. It brings coffee and wellness ingredients together in one cup. You can find product details and available pack sizes in our shop.
What does MOJO Coffee taste like?
MOJO has a rich, bold coffee flavor. If you enjoy a full-flavored cup, it may be a good fit for your morning routine. Your choice of milk, creamer, or sweetener will also affect the taste.
Does MOJO Coffee contain caffeine?
Yes. MOJO is made with Arabica coffee, which contains caffeine. Keep this in mind if you also drink tea, energy drinks, or other coffee throughout the day. If you need to limit caffeine, contact us about the caffeine content before ordering.
Where can I check the ingredients and allergen information?
Read the ingredient list and allergen information on the product label before using MOJO. If you have a food allergy or a specific dietary requirement, email us before ordering so you can check whether the blend meets your needs.
How do I prepare MOJO Coffee?
Follow the directions on your package for the correct serving size and preparation method. Use the recommended amount each time. Adding more coffee does not mean you’ll get better results.
How should I store my coffee?
Keep the package tightly closed in a cool, dry place, away from sunlight, heat, and moisture. Use a clean, dry scoop and check the package for any storage instructions and the best-by date.
Will MOJO Coffee improve my energy or sexual performance?
People respond differently to coffee and botanical ingredients, so individual results can vary. We cannot promise a particular result or say how quickly you will notice a difference. If you’re concerned about ongoing tiredness or changes in sexual function, speak with your doctor.
Can I use MOJO if I take medication or have a health condition?
Ask your doctor or pharmacist before using it, and show them the full ingredient list. This also applies if you’re pregnant, breastfeeding, or sensitive to caffeine. MOJO is not intended to diagnose, treat, cure, or prevent a disease.
Buying MOJO Coffee and Managing Your Order
Where can I buy MOJO Coffee?
Visit the shop on unclejoliving.com, or on Amazon, choose your product and quantity, and continue to checkout. Review your order, delivery address, and total before completing your purchase.
How much does MOJO Coffee cost?
The current price appears on the product page. Your total may also include shipping and applicable taxes. Review the final amount at checkout before paying, especially if you’re using a discount or choosing a subscription.
Which payment methods can I use?
The available payment methods are shown at checkout. Choose the option that works for you and follow the payment instructions. If a payment does not go through, check your billing details before trying again.
How do I use a discount code?
Enter your code in the discount field at checkout and apply it before paying. Check that the discount appears in your total. Some offers may have an expiration date or apply only to certain products, order sizes, or first purchases.
Why isn’t my discount code working?
Check the spelling, expiration date, and terms of the offer. Make sure your order meets any minimum purchase requirement. If the code still doesn’t work, email us with the code and a screenshot of the message you’re seeing.
How do subscriptions work?
A subscription is a recurring order. If you choose this option, review the price, delivery frequency, and cancellation terms before signing up. These details explain how often you’ll receive coffee and when you’ll be charged.
How do I know my order went through?
Check for an order confirmation after payment and keep your order number. If you don’t receive confirmation, check your spam folder and make sure you entered the correct email address. Contact us before placing the same order again.
Can I change or cancel my order?
Email info@unclejoliving.com as soon as possible with your order number and the change you need. Changes depend on how far the order has moved through processing. We’ll check its status and explain the available options.
I entered the wrong shipping address. What should I do?
Contact us right away with your order number and the correct address. An address change may not be possible once a package is on its way, so please check your delivery details carefully before placing an order.
Delivery, Returns, and Getting Help
Do you deliver to my address?
Enter your delivery address at checkout to check the available shipping options. If your address is not accepted, contact us before placing an order. We can help you check whether delivery is available to your location.
When will my order arrive?
Delivery time depends on your location and the shipping option selected. Check the estimated delivery information when placing your order. If your package is taking longer than expected, contact us with your order number so we can look into it.
How can I check my delivery status?
Use the tracking information provided for your shipment. Tracking updates can take time to appear after a package is handed to the carrier. If you cannot find your tracking details, email us with your order number.
My package says delivered, but I can’t find it. What should I do?
Check around your delivery address and ask anyone who may have accepted it, including your household, front desk, or mailroom. If it still hasn’t turned up, contact us with your order number and the delivery details.
What if my order arrives damaged or contains the wrong item?
Email us with your order number, a short description of the problem, and clear photos of the item and packaging. Keep the packaging while we review the issue. Please don’t use a product if its seal is broken or you’re concerned about its condition.
Can I return my order or request a refund?
Contact us with your order number and the reason for your request. Return eligibility depends on the condition of the product and the return policy that applies to your purchase. Please contact us before sending anything back so we can provide the correct instructions.
Are the articles and wellness quiz medical advice?
Our articles and quiz provide general wellness information. They cannot diagnose a condition or tell you which treatment you need. Speak with a qualified health professional about symptoms, medication, or personal health concerns.
How do I unsubscribe from emails or ask about my personal information?
Use the unsubscribe link in a marketing email to stop receiving promotional messages. For questions about how we handle your information, read our Privacy Policy or email info@unclejoliving.com.
How can I contact Uncle Jo Living?
Email info@unclejoliving.com or use the Contact Us form on our website. For order questions, include your order number and a short explanation of what you need. We usually respond within one business day.
